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PRIVACY POLICY

1. Introduction

We respect your privacy and are committed to protecting your personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).

This Privacy Policy applies to the WorkDesk website, operated by Next Interiors (Pty) Ltd, trading as WorkDesk.

For purposes of this policy, “personal information” refers to information as defined in the Protection of Personal Information Act, 2013, including but not limited to your name, contact details, identity number, billing and delivery address, and payment information.

If you register as a user on the WorkDesk website (“Website”), we may require you to provide personal information, which includes but is not limited to:

  • Your name and surname
     

  • Your email address
     

  • Your physical address
     

  • Your mobile number
     

  • Your date of birth
     

If your personal information changes, please notify us as soon as reasonably possible so we can update our records.

You may also choose to provide additional personal information to us. In doing so, you agree that:
✔️ The information provided is accurate and current.
✔️ You will not impersonate or misrepresent any person or entity.
✔️ You will not falsely state or misrepresent your affiliation with anyone or anything.

The Website is not intended for use by children under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age.

 

2. Security of Your Information

We take reasonable organisational and technical measures to protect your personal information. These include secure password protocols, access restrictions, encryption, and the use of reputable third-party service providers who maintain strong security standards.

 

3. How We Use Your Personal Information

Subject to Clause 4, we will not use your personal information without your express consent, except for the following purposes:

✔️ Order Processing & Delivery
To facilitate the ordering, sale, and delivery of products.

✔️ Marketing Communications (unless you opt out)
To inform you about new or current products, services, special offers, or promotions offered by WorkDesk, our divisions, affiliates, or partners.

✔️ Website & Customer Experience Improvements
To enhance our product selection and optimise your experience on the Website by monitoring browsing habits and tracking sales trends.

We process your personal information on the basis of your consent, as well as for the performance of a contract, compliance with legal obligations, and WorkDesk’s legitimate interests (such as improving services and fraud prevention).

⚠️ Opting Out:
If you do not wish to receive marketing communications, you may opt out at any time.

If you opt out, we will no longer send you marketing communications, but we may still contact you regarding orders, account issues, or other service-related matters.

 

4. Disclosure of Personal Information

We may use or disclose your personal information if required to do so by law, including but not limited to:

✔️ Legal Compliance
To comply with any applicable law, subpoena, court order, or legal process served on us.

✔️ Protection of Rights & Property
To protect and defend our legal rights, intellectual property, and business interests.

✔️ Fraud Prevention & Criminal Investigations
In the event of a fraudulent online payment, WorkDesk is entitled to disclose relevant personal information:

  • To assist with criminal investigations.
     

  • To comply with any other legal obligations related to disclosure.
     

We may share your personal information with trusted third parties (such as couriers, payment processors, and service providers) solely for the purpose of fulfilling orders and delivering our services. These parties are only permitted to use the information to perform their specific role and are required to keep it secure.

We may also transfer your personal information to service providers in other countries. Where this occurs, we will ensure that appropriate data protection safeguards are in place in accordance with applicable law.

We will never sell or lease your personal information to third parties.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, personalise content, analyse site traffic, and assist with marketing campaigns (including Google Analytics, Meta Pixel, or similar tools). You can manage your cookie preferences in your browser settings.
You may disable cookies in your browser, though some site features may not function properly.

 

6. Electronic Communications

By using the Website or sending emails to us, you consent to receive communications electronically from WorkDesk or any of our divisions, affiliates, or partners,  in accordance with this Privacy Policy.

📩 For any privacy-related inquiries, please contact us at:
✉️ workdesk.sales@gmail.com

You may also contact our Information Officer at the same email address should you wish to exercise any rights under POPIA.

 

7. Updates and Retention

We may update this Privacy Policy from time to time. When changes are made, we will revise the "Last Updated" date at the bottom of the page and may notify you by email or through a website banner.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal and accounting requirements.

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